Privacy Policy
At Santo Dulce, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services, including our rewards program. By using our website, mobile app, or services, you agree to the practices described in this policy.
1. Information We Collect
We only collect personal information that you voluntarily provide when signing up for our rewards program or making a purchase. This may include:
- Name
- Email address
- Phone number
- Birthday (for special birthday rewards)
We do not collect or store credit card information. All payment processing is securely handled by third-party providers.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Rewards Program: To manage and operate your account within our loyalty and rewards program.
- Marketing and Promotions: To send you promotional offers, updates on new products, and other relevant communications based on your preferences.
- Customer Support: To assist you with any inquiries or support you may need regarding our services.
You will always have the option to unsubscribe from our marketing emails.
3. Sharing Your Information
We respect your privacy and will never sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted third-party vendors who help us operate our website and manage our customer data (e.g., email marketing platforms).
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access or disclosure. However, please note that no method of data transmission over the internet is entirely secure.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your login information or tracking website usage. You can control the use of cookies through your browser settings.
6. Your Rights
As a user of our services, you have the right to:
- Access and Update: Request access to your personal data or update any incorrect information.
- Delete Information: Request the deletion of your personal data from our records (except where we are legally required to keep it).
- Opt-Out: Unsubscribe from marketing communications at any time.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and significant updates will be communicated to you directly (e.g., via email or a website notification).
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
